AppleCare+ Protection Plan for Individuals

AppleCare+ for Mac

Every Mac comes with a one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.(1) In addition, you'll get priority access to Apple experts via chat or phone.(2)

One stop for technical support

Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)

• Priority access to Apple experts via chat or phone

• Global repair coverage(1)

• Onsite service: Request that a technician come to your work location or have a courier pick up your Mac for service(3)

• Carry-in repair(3): Take your Mac to an Apple Store or other Apple Authorized Service provider

Apple hardware coverage

AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Coverage includes the following:

• Your Mac computer

• Battery(1)

• Included accessories such as the power adapter

• Apple memory (RAM)

• Apple USB SuperDrive

• Unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax(1)

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

• Using macOS and iCloud

• Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and Pro apps, such as Final Cut Pro, Logic Pro, and more

• Connecting to printers and wireless networks

Important notes

See AppleCare+ Terms and Conditions at apple.com/legal/sales-support/applecare/applecareplus/us/mac/ for complete product details.

• Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.

• Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

• Availability of each option depends on the country in which the service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see term at apple.com/legal/sales-support/applecare/applecareplus/us/mac/.